COVID-19 SAFETY PROCEDURE

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DO NOT COME TO THE CENTRE IF YOU HAVE SYMPTOMS OF COVID-19.

MAINTAIN 2 METRES DISTANCE FROM EACH OTHER AT ALL TIMES.

FACE COVERINGS ARE MANDATORY WHEN INSIDE THE CENTRE.

ONLY ONE OWNER AND DOG(S) INSIDE THE CENTRE AT ONE TIME.

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DROP OFF AND COLLECTION PROCESS FOR OWNERS AND THEIR DOGS

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1. PLACE A BOOKING ONLINE AT WWW.DOGGIESFRIEND.CO.UK/BOOK-DAYCARE OR VIA THE APP.

2. ON THE DAY OF BOOKING BEFORE DROP OFF CALL US OR SEND A TEXT WITH YOUR DOG’S NAME TO 07380224930 WHEN YOU HAVE PULLED INTO THE CAR PARK.

3. AFTER THE PREVIOUS OWNER HAS LEFT ALLOW A FEW MOMENTS FOR US TO CHECK IN THE PREVIOUS DOG AND SANITISE THE DOOR BEFORE ENTERING THE HALLWAY.

4. BRING YOUR DOG INTO THE HALLWAY AND REMOVE THEIR COLLAR AND LEAD, YOU TAKE THEM WITH YOU AND BRING THEM BACK WHEN YOU PICK YOUR DOG UP.

5. PLEASE USE THE HAND SANITISER EACH TIME YOU COME IN.

6. LEAVE YOUR DOG IN THE HALLWAY AND PLEASE MAKE SURE THE DOOR IS SECURELY SHUT, PUSH THE HANDLE UP AND PULL/PUSH IT TO ENSURE THAT IT IS SECURE.

7. ONE OF US WILL BE IN THE OFFICE READY TO COLLECT YOUR DOG AFTER YOU LEAVE, PLEASE DO NOT OPEN THE HATCHWAY.

8. WHEN COLLECTING YOUR DOG, CALL US OR SEND A TEXT WITH YOUR DOG’S NAME TO 07380224930 WHEN OUTSIDE. PLEASE REMAIN OUTSIDE THE DOOR UNTIL WE HAVE LEFT YOUR DOG IN THE HALLWAY.

9. IF YOU HAVE A SPARE CLIP COLLAR WE CAN BORROW & KEEP AT DAYCARE FOR THE NEXT FEW WEEKS, THIS HELPS TO STOP ANY CROSS CONTAMINATION. PLEASE LEAVE THIS IN THE HALLWAY WITH YOUR DOG ON THE FIRST VISIT.

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WE MUST DO

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• WEAR A FACE COVERING, APRON AND LATEX GLOVES.

• SANITISE THE DOOR AFTER EACH CUSTOMER.

• FULLY SANITISE THE HALL AT LEAST TWICE A DAY.

• SANITISE AND BAG THE BORROWED COLLAR AND HANG ON THE NAMED PEG BEFORE PUTTING THE DOG IN THE HALLWAY ON PICK UP.

• WIPE DOWN EACH DOG WITH DOG SAFE SANITISED CLOTH UPON ARRIVAL AND RETURN.

• SANITISE THE ENTIRE CENTRE AT THE END OF EACH DAY.

• REGULARLY WASH OUR HANDS.

• MAINTAIN 2 METRES BETWEEN STAFF MEMBERS.

 

THESE PROCEDURES ARE FOR EVERYONE’S HEALTH AND SAFETY.

 

THANK YOU FOR YOUR UNDERSTANDING.

 

STAY SAFE AND HEALTHY